Exceptional People + Purpose Beyond Profit = Watershed Outcomes

Exceptional People + Purpose Beyond Profit = Watershed Outcomes

Certified Peer Recovery Specialist Trainer

Firsthand

Firsthand

Remote
USD 70k-80k / year + Equity
Posted on Feb 19, 2026
firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.

This role is critical for our growth and our mission! This role will take complete ownership over the delivery and facilitation of training for our new Certified Peer Recovery Specialists. Our Peers (known internally as firsthand Guides) are responsible for building relationships and empowering growth of the individuals we serve. This role will ensure that all of our new fGs complete a robust training program and have the support they need to start serving individuals. Reporting directly to the Director of Learning & Development, this role will be focused on delivering training, monitoring completion of tasks and online learning, and reporting progress to managers and leadership.

Job Specifics

As CPRS Trainer you will:

  • Support L&D Initiatives by leading training sessions for our growing team of Peer Specialists
  • Enroll learners in training sessions and online learning programs and monitoring completion
  • Giving direct feedback and coaching to learners moving through the program
  • Keeping training materials up to date and relevant and processes and procedures change
  • Support managers by monitoring training completion, and supporting the People Team in tracking ongoing certifications
  • Measure and monitor training effectiveness & work collaboratively with L&D to evolve programs
  • This is a remote role but occasional travel may be required to support growing teams

You will be a good fit if you have:

  • Excellent attention to detail, organizational skills & written & verbal communication skills
  • Experience with online webinar and course creation tools (Articulate 360 is a plus)
  • A passion for leading inclusive and empowering training programs
  • Experience leading interactive webinars & workshops
  • A resourceful, action oriented mindset

The experience you bring to this role includes:

  • 2-3 years experience as a trainer, facilitator or educator
  • Active Certified Peer Recovery Specialist (or equivalent) certification & work experience
Base salary range:
$70,000$80,000 USD

We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you.

Benefits
For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture.

Vaccination Policy
Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.
New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.
Unfortunately, we are not able to offer sponsorship at this time.