Exceptional People + Purpose Beyond Profit = Watershed Outcomes

Exceptional People + Purpose Beyond Profit = Watershed Outcomes

Director of Third-Party Risk and Business Continuity



New York, NY, USA
Posted on Tuesday, November 23, 2021

Director of Third-Party Risk and Business Continuity

Location: Hybrid in New York City


  • Hands-on experience designing, implementing, and executing Third Party Risk Management (TPRM) and Business Continuity and Disaster Recovery (BCDR) programs, including:

    • Writing policies and procedures

    • Developing the artifacts necessary to evidence compliance with the programs

    • Developing the training and change management plans necessary to implement and evolve the programs over time

  • Well versed in financial regulatory and supervisory expectations in these areas

  • Experience representing a regulated entity with supervisors

  • Demonstrated ability to orchestrate the remediation necessary to address regulatory findings

  • “Getting things done” comes naturally, you are comfortable in ambiguity and constantly coming up with improvised solutions and new ideas

  • Ability to work cross functionally in a global organization and build relationships to engage, enroll and drive adoption of TPRM and BCDR programs by the relevant stakeholders

  • Removing obstacles and finding solutions is your strength. Expert level creative thinking and strong “on the spot” problem solving skills

Bonus points:

  • Strong understanding and exposure to risk, audit, compliance and information technology terminology, concepts, and best practices

  • Experience and the perspective of how established organizations manage TPRM and BCDR combined with demonstrated ability to replicate sophisticated practices in a manner fit-to-purpose for a young, rapidly scaling organization

A day in the life and how you’ll make an impact:

  • Rolling up your sleeves to work with colleagues who are new to BCDR and TPRM

  • Engaging with colleagues across the organization to effectively leverage their technical expertise while educating and enrolling them about TPRM and BCDR

  • Planning the change management process necessary to introduce and evolve our TPRM and BCDR programs

  • Working “hands on” to process the ongoing flow of third party onboarding and maintenance of current vendor relationships

  • Taking on tasks where “ownership” is unclear and initiative is required to move the process forward

  • Finding ways to improvise solutions while point of arrival systems and procedures are still being designed or built

  • Bringing a collegial and positive mental attitude to everything you do

About the team:

Melio's innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and vulnerabilities. The Risk & Compliance Team works to protect Melio's platform and users from fraudulent, abusive and prohibited activity. We work cross functionally, with nearly every function in the company, to ensure we are seeing the correct information to make the right decisions.

Our main objectives ensuring our money movement is in line with relevant regulatory obligations and keeping our users safe. Our teams play a critical role in maintaining Melio's reputation, financial stability, and operational continuity.

About Melio USA:

  • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.

    • The annual base salary range for this position is $170,000 - $210,000

  • Medical, dental, vision: We offer highly competitive and selected plans with 100% coverage, FSA and HSA.

  • 401K matching and stock options: Feel the investment of working at a hyper-growth startup.

  • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.

  • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.

  • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.

  • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!

  • Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility.