Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
Marketing is at the forefront of how we build the Rivian community, creating intuitive, innovative, and beautiful moments that our customers will love. We strive to understand and predict our customers’ needs and behaviors, leveraging these insights to inform the design of compelling experiences across each touchpoint throughout their journey with Rivian.
Sitting on the Marketing team, the Ecommerce Strategy Lead will be providing leadership over Rivian’s ecommerce website strategy informed by our customer journey.
Responsibilities
- Work from the Rivian customer journey map to develop the strategy for best-in-class, performant, and optimized customer experience on our ecommerce website
- Provide thought leadership, communicate strategic direction, and serve as lead across commercial to intake, prioritize and gather business requirements for website development
- Oversee analytics and website performance KPIs in an effort to optimize the purchase funnel and overall digital customer experience
- Accountable to support sales for current vehicles and contributes to the strategic marketing and definition for future vehicle programs
- Contribute to merchandising assortment strategy, ensuring product assortment, presentation, and marketing placement are strategically aligned to brand and business objectives
- Develop SEO best practices to improve search engine rankings and drive organic traffic
- Strong attention to detail, with an appetite to dive into the weeds and seek connections and key moments in all touchpoints of the customer journey
- You are entrepreneurial, flexible, and can roll up your sleeves to help pick up on work – no task it too small
- Support website and campaigns end-to-end, from definition to launchand impact assessment
- You’re a data-obsessed storyteller, educating the broader organization on what works and most importantly, why it works by gathering and synthesizing data
- Instill an experimental mindset across your team and partners, continuously optimize and test to achieve business outcomes
Qualifications
- 8+ years’ marketing, ecommerce or program management experience
- Fluency in analytics (Google Analytics / Tableau)
- Project Management Skills
- Impeccable briefing skills, strong communication skills (written and verbal) and a proven track record of highly effective collaboration
- Self-starter, comfortable with ambiguity and the ability to juggle multiple priorities under tight deadlines in a fast-paced, changing environment
Pay Disclosure
Salary Range for California Based Applicants: $125,000-$156,200 (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.