Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
The Sr. Product Manager, Charging will contribute to solutions for managing and growing Rivian’s charging network and product offerings. The scope includes hardware and software touchpoints and supports cross-functional initiatives across multiple charging product lines. Examples of areas the Sr. Product Manager will impact include asset monitoring tool development, diagnostics, and reporting which will also influence embedded software requirements to further develop and maintain a charging network with best-in-class asset uptime.
You will work closely with Product Management and Product Development Engineering teams to inform and achieve customer and business strategies.
Responsibilities
- Document customer journeys, conduct user research, and gather user feedback to help inform the product requirements of asset management platform.
- Act as voice of the customer - closely collaborate with internal stakeholders in building out user features
- Collaborate with Product Managers to develop product requirements that align with Rivian product roadmap, KPIs, and strategy
- Collaborate with cross-functional team members, including hardware, engineering and program teams, to develop and document product requirements and specifications
- Manage project execution and roll out strategy for all charging products
- Support systems design, development, user acceptance testing, release and continuous improvement for charging software initiatives
- Use data to inform product decisions and priorities that align with company goals
Qualifications
- Minimum 3 years of experience in digital product management
- Experience with EV charging operations protocols (OCPP, OCPI, ISO-15118) or distributed connected devices (IoT)
- Experience delivering software using agile processes and tools
- Experience with JIRA, Confluence and/or other project management and documentation tools
- Customer first approach with a relentless passion to improve the charging experience through great useable and scalable solutions
- Highly resourceful and proactive. Comfort working in an environment of ambiguity
- Strong track record of succeeding in matrixed organizations and collaborating with stakeholders from multiple domains
- Excellent verbal and written communication skills
- Background in a technical field, operations, and/or hyper-growth companies a plus
Pay Disclosure
Salary Range for California Based Candidates: $121,500.00 - $151,900.00 (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.