Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
The Injury and Illness Specialist is part of the Benefits Team as part of our Total Rewards Function and is primarily responsible for providing Leave of Absence, Workers' Compensation, and Return to Work assistance to employees. The position will serve as a main point of contact for employees and help them navigate the third-party vendor services for leave, workers' compensation, and return to work for employees.
Responsibilities
- First point of contact for all disability and workers’ compensation inquiries.
- Coordinate employees through the entirety of the injury and or leave of absence process maintaining key levels of documentation, transparency, and empathy through the process.
- Assist and act as the primary point of contact for injured employees as it related to transitional work coordination, intervention, employee engagement, and communication with all stakeholders.
- Counsel all stakeholders on compliance with Company policies and simple topics related to Federal, State, and Company Leaves of Absence as well as Company Paid Disability Programs and Workers’ Compensation.
- Refer employees to the third-party vendors responsible for managing leaves, Worker’s Compensation, or other teams within the Employee Benefits department as needed.
- Audit internal and external reporting and data feeds daily to ensure status updates, including a return to work, have occurred timely and accurately. May require research and troubleshooting/root cause analysis with third-party and/or internal stakeholders as necessary.
- Research and respond to all Worker’s Compensation, Disability, and Leave questions within the ticketing system as they relate to timekeeping/payroll and act as a liaison between employee, HRBP, and Payroll when escalation is required from HR Advisor.
- Act as point of contact for the third-party leave and disability vendor operations, business, and employee to resolve any data discrepancies which may include verifying the last day worked, hours worked during a specific period, eligibility verifications, earnings, and other data necessary for a third-party vendor to process Disability, LOA or WC.
- Maintain access to the third-party leave and disability vendor system, inclusive of case notes to facilitate simple issueresolution (whether additional documentation is needed, a timeline of what has taken place regarding review of initial approval or extensions). Act as liaison for field HR Business Partners for training on access to the third-party vendor website/portal.
- Engage in ongoing team meetings to ensure open dialogue of issues coming into the team so any adjustments in process or communications can be made.
- Managing and maintaining confidential employee data residing in the database and third-party website/portal
- Coordinate between third-party vendors and Worker’s Compensation vendors for Workers’ Compensation leaves
- Counsel employees transitioning to Long Term Disability, including advising on Extended Benefits Leave eligibility/entitlement, potential impact to company-provided benefits, Disability Pay, etc.
- Partner with vendors for information regarding restrictive work
- Support day-to-day, return to work operations and documentation management for workers’ compensation, leave of absence, ADA, and OSHA recordkeeping.
- Other Duties as assigned
Qualifications
- Bachelor’s Degree or equivalent in relevant work experience with 5+ years of experience in Human Resources or a related field
- Workday proficiency is a plus
- Proficiency with Microsoft Suite
- Proven planning and organizational skills, attention to detail and ability to handle high-volume tasks
- An enthusiastic individual who is eager to learn and flexible in approach.
- Strong ability to handle confidential information with discretion and maturity
- Exceptional interpersonal skills.
- Can multi-task and work in a fast-paced environment.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.